Terms and Conditions
These terms govern the use of RivoCasino and apply to every visitor who registers an account. By creating an account, a player confirms they are at least 18 years old, or the legal gambling age in their jurisdiction if higher, and that online gambling is lawful where they reside.
1. Account Registration
Each player may hold only one account. Registration requires accurate personal details, a valid email address and a secure password. RivoCasino may request identity documents at any time to comply with know-your-customer regulation, and account access may be limited until verification is complete.
2. Deposits and Withdrawals
- Deposits are processed instantly via supported cards, e-wallets and bank transfer.
- Withdrawals are paid to the same method used for the qualifying deposit wherever possible.
- Minimum withdrawal amount is £20 unless stated otherwise on the cashier page.
- RivoCasino reserves the right to run standard anti-fraud checks before releasing a withdrawal.
3. Bonuses and Wagering
All bonus offers are subject to the specific terms published on the bonuses page at the time the bonus is claimed. Wagering requirements must be met within the stated time limit or the bonus and any related winnings may be removed from the account. Using multiple accounts, or coordinating bets with other players, to gain an unfair bonus advantage is prohibited and may lead to account closure.
4. Responsible Gaming
RivoCasino provides deposit limits, session reminders, time-outs and self-exclusion tools. A player who self-excludes will not be able to log in or receive marketing communication for the selected period. Support can direct any player toward independent, external help services on request.
5. Fair Play and RNG
All games are supplied by licensed studios and run on independently tested random number generators. Reported return-to-player figures represent long-run theoretical averages and do not guarantee an outcome in any single session.
| Section | Summary |
|---|---|
| Eligibility | 18+ and legal in player's jurisdiction |
| Accounts | One account per person, verified identity |
| Bonuses | Subject to wagering and time limits published per offer |
| Withdrawals | Paid to originating method, minimum £20 |
| Disputes | Handled first by support, then independent adjudication |
6. Account Closure and Suspension
RivoCasino may suspend or close an account found to be in breach of these terms, involved in fraudulent activity, or operating in a restricted territory. Any legitimate balance remaining will be returned once an investigation concludes.
7. Changes to These Terms
These terms may be updated periodically to reflect regulatory changes or new features. Continued use of RivoCasino after an update constitutes acceptance of the revised terms. Material changes affecting active bonuses will be communicated in advance where reasonably possible.
8. Intellectual Property
All software, graphics, trademarks and text published on RivoCasino remain the property of RivoCasino or its licensors. Players may not copy, redistribute or reverse-engineer any part of the platform without prior written permission.
9. Limitation of Liability
RivoCasino is not liable for losses arising from a player's own connectivity issues, device faults, or breach of these terms. Where a technical malfunction affects the outcome of a game, the affected round will be voided and any wagered stake returned, in line with standard industry practice.
10. Governing Law and Complaints
These terms are governed by the laws applicable in the jurisdiction under which RivoCasino operates. Any complaint should first be raised with support; unresolved disputes may then be referred to an independent alternative dispute resolution body where one is available.
11. Taxes
Players remain responsible for any tax obligations arising from winnings under the laws of their country of residence. RivoCasino does not withhold tax on withdrawals unless required to do so by applicable regulation.
12. Severability
If any clause of these terms is found unenforceable by a competent authority, the remaining clauses continue in full force and effect, and the unenforceable clause will be replaced with one reflecting its original intent as closely as possible.
13. Dormant Accounts
An account with no login activity for twelve consecutive months is classed as dormant. RivoCasino will attempt to notify the player by email before applying any dormancy handling permitted under applicable regulation. Any remaining balance stays owed to the player and can be reclaimed through support once the account is reactivated.
14. Promotional Communications
Players may opt in or out of marketing emails and push notifications at any time from the account settings menu. Opting out of marketing does not affect essential service communications, such as security alerts or withdrawal confirmations, which continue regardless of marketing preferences.
15. Third-Party Links
RivoCasino may link to third-party payment processors or support organisations for convenience. RivoCasino is not responsible for the content or practices of those third-party sites, and visiting them is subject to their own terms and privacy policies.
16. Force Majeure
RivoCasino is not liable for delays or failures in service caused by circumstances beyond reasonable control, including but not limited to network outages, power failures, or actions of third-party payment providers.
17. Duplicate and Linked Accounts
RivoCasino may identify linked accounts through shared devices, payment methods or household addresses. Where linked accounts are found to have been used to claim multiple welcome bonuses, RivoCasino reserves the right to consolidate the accounts, remove duplicate bonus funds and, where fraud is suspected, close the accounts entirely pending investigation.
18. Currency and Pricing
All monetary values on RivoCasino are displayed in the currency associated with the player's selected locale. Where a deposit or withdrawal method settles in a different currency, standard conversion rates supplied by the payment provider apply, and RivoCasino is not responsible for conversion fees charged by a player's bank or card issuer.
19. Assignment
RivoCasino may transfer or assign these terms and the associated player relationship to another operator as part of a business transfer, provided the new operator honours existing account balances and active bonus terms. Players will be notified of any such transfer by email in advance.
20. Contact
Questions about these terms can be sent to support@rivo-casino.casino, and the support team will respond during standard live chat hours.